Service Animal Policy

Our policy regarding the transport of animals is designed to ensure adequate space for the kennel(s), your baggage, and the baggage of other passengers in our vans. All animals – excluding service animals – must be kenneled to board the vehicle. Kennel guidelines are as follows:

  • Less than 25 pounds: Lap carrier permitted
  • More than 25 pounds: Must be reserved as Non-Stop Van

Per ADA requirements, the restrictions above do not affect service animals.

Travelers with pet allergies are advised that other passengers on your vehicle may be traveling with a pet or service animal.

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